Hand pays also occur whenever the amount of the win is over the minimum taxable win amount for the jurisdiction that the machine is in. More frequently, it is caused by communication problems with the server which tracks and assigns ticket serial numbers. In casinos that use ticket in, ticket out (cashless) systems, a hand pay can be caused by communication or other issues with the ticket printer. A hand pay can also be triggered when the win is large enough that the number of coins required to pay out the win would be excessive. In casinos which use coin in, coin out systems, a hand pay may be caused by a coin jam, inadequate supply of coins in the machine's hopper to pay the requested amount, or another problem with the coin out mechanism.
( Learn how and when to remove this template message)Ī hand pay (or handpay) is a condition where a slot machine cannot pay the patron in the typical manner, requiring the casino staff (such as the floor attendant or cashier) to pay the customer out manually (i.e., by hand).
( December 2016) ( Learn how and when to remove this template message) You may improve this article, discuss the issue on the talk page, or create a new article, as appropriate. The examples and perspective in this article deal primarily with the United States and do not represent a worldwide view of the subject.
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